Check out the first 2024 Gartner® Voice of the Customer report for SAM!

Resources

Departmental Deep Dive into SAM: Counting Up the Risks and the Costs

Podcast

On this podcast, we’ve spoken with many practitioners about SAM. However, we’ve never gotten the perspective of someone within an organization.

That’s why, in today’s episode, we’re speaking to Salomé Hugo, Head of Software Asset Management at FNB South Africa. Salomé shares what it’s like to build a SAM department within an organization, the hurdles she faced in the process, and the lessons she learned along the way.

We discuss:
  • Launching a SAM practice in a decentralized organization
  • The qualities of a successful department
  • Growing and retaining a team in a tight labor market
  • 3 top tips for SAM
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