ITAM Program Operations

So you've assessed and clarified the key aims of your ITAM Program, what next? Often the biggest challenge is the transition from planning to making your program a day-to-day reality. Our IT Asset Management Program Operations service helps you execute a program that focuses on results and aligns with ISO/IEC 19770-1 best practices. A successful program will require stakeholder engagement at the core. This will involve their ownership to define and drive outcomes, and then be continuously informed, and able to manage risks and blockers proactively. Having the right resources armed with a repeatable framework to drive the implementation will ensure success. Standing up and running an effective ITAM program

Do

Implement real ongoing tasks with owners to make transformation a reality. This should be aligned to published policy and Inform, Operate, and Optimize the lifecycle.

Check

Perform measurement and monitoring of performance aligned to defined North Star metrics. Audit and review the effectiveness of tasks and activities.

Act

Own ongoing improvement to the program so it delivers sustainable evolving value, including monitoring non-conformity, iterative improvements, and scope/ value definition adjustment.

ITAM Program Operations
Four Areas of Excellence

Implementation and Management

Program operations and enablement for core processes.

Scope expectation and alignment
Tracking of program activities
Risks and blockers identified and managed proactively
Evolve to a more mature management system
Clear stakeholder responsibilities and engagement
Implementation and adoption of policy and process
Proactively reduce risk
Benefit realization from investment in design and policy creation

Software Inventory and Compliance Monitoring

Normalize data, manage and track license compliance.

Vendor and inventory quality assurance and visibility
Renewal calendar and defined activities to inform procurement to reduce software spend
Normalized entitlement mapped and uploaded in tooling
Adequately configured platforms and tools
Defined risk profiles and action paths
Risks identified and mitigated outside of software audits

Stakeholder Intelligence

Identify and track realizations of governance assurance, cost savings and risk avoidance.

Commercial and optimization realization trends
Program performance – savings, risk mitigation
Aligned Management System delivering regulatory assurance
Tangible reporting to leadership and stakeholders on existing risks and the value of the program
Stakeholder piece of mind and internal publicity

Verification and Compliance

Track KPIs, identify discrepancies and their root causes, policy failures and risks. Prioritize and execute mitigations and fixes.

Reduced software risk
Satisfied, informed stakeholders
Proactive audit response
Maintained risk register, actions owned and tracked
Clear escalation paths for policy/process non-adherence

Let’s improve your ITAM Program today.

Schedule a call.

What to expect

Once you schedule a meeting, you will receive a calendar invite. Our team will connect with you within one business day.

Or, take the quiz.

If you would like to receive a tailored report to discover if your organization is ISO/IEC 19770-1 ready, you can take Anglepoint’s Readiness Assessment Quiz. You will receive a personalized report with tailored feedback that includes needed improvements.

Take the 5-minute quiz.